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Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

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Your Question

Created on 2008-04-25 17:21:43 with 383 views.

Q: How often will I be charged for my membership?

A: Your account will be charged every thirty days from the day you originally subscribed.

For example, if your account was activated on October 15th, your credit card will be automatically charged again on November 14th.

If you cancel your account before that time, we will not renew your account. Instead your account and your site access will expire on that date.

For example, if you were activated on October 15th and we receive your cancellation on October 30th, your account and site access would expire on November 14th.

If you joined on trial basis, the 30-day billing cycle begins at the end of the trial unless you cancel within the trial period.